Jo Ann Remender

Jo Ann Remender with Dr. Duke Haddad, Divisional Executive Director of Development, and Major John Turner, Indiana Divisional Commander.

(This story originally appeared in Central Connection, a publication of The Salvation Army USA Central Territory, and is reprinted here with the permission of author Ann Urban.)

For her unprecedented performance as director of planned giving—achieving record financial expectancies for the Indiana Division—Jo Ann Remender was honored for excellence in development at the National Community Relations and Development Conference.

Since taking on leadership of the planned giving team in 2005, Jo Ann has increased its output through thoughtful planning, professional communication and her genuine care for donors. Financial expectancies have grown to more than $37 million—a record for the division’s planned giving program—with a record $8.8 million acquired in 2013 alone. Expectancy relationships grew from two donors in 2005 to 143 with growth averaging 16 new relationships per year; 26 in 2013 alone.

Committed to the success of others, Jo Ann helps people grow into confident, planned giving representatives.

DG 2009b“As a servant leader, she would never want to be nominated for any award,” said Dr. F. Duke Haddad, Indiana divisional executive director of development. Under Jo Ann’s leadership, the planning giving department also developed annual donor endeavors, such as Operation Compassion benefiting military, Donut Day and Tours of Hope.

Underpinning her accomplishments, however, is Jo Ann’s love for the Lord. Her Christian witness reflects Jesus Christ. She shares her faith and prays for donors.

“Jo Ann has distinguished herself as a fine Christian woman…[and] as a person of initiative and influence,” said Lt. Colonel Richard Amick, territorial secretary of business administration. “[She] epitomizes the mission of the Army…and looks upon her position as ministry.”

Dr. Haddad added, “To work for an organization for 26 years says something about the cultural fit!” A graduate of Asbury College, Jo Ann started working for The Salvation Army at the Indianapolis Eagle Creek Corps as its community center director in the late 1980s.